Follett Ice

Follett ICE the history


Since 1948 Follett Products, LLC has led the industry in designing and manufacturing high quality, innovative ice storage bins, ice storage and transport systems, ice machines, ice and water dispensers, ice and beverage dispensers, and medical-grade refrigerators and freezers for the foodservice and healthcare industries.

Our continuing goal to reach 100% customer satisfaction has resulted in equipment that provides outstanding innovation and design excellence to meet the specific needs of each customer.

Our entire company is dedicated to providing the most customer-oriented service in the industry.


Follett occupies over 225,000 square feet of plant and office space in the Lehigh Valley, Pennsylvania.

Follett built its own 60,000 square foot manufacturing facility in Gdansk, Poland in 2005 to support global customer growth.

This facility is now part of Follett’s sister division, QualServ.



Follett ice machines deliver different ice shapes for different purposes.

Selecting the right type of ice for your specific needs is important to both your customer’s satisfaction and your bottom line.


Follett Products LLC is excited to announce a sanitary, hands-free kit for new and current 7 or 15 Series ice and water dispensers.

Now you can dispense ice and water from a 7 or 15 Series machine touch-free. Introducing the Touchless SensorSAFE Dispensing Kit.

The Touchless SensorSAFE kit is available as a kit for new and existing countertop and freestanding dispensers with minimal assembly.

Simply connect the wire harness from the new dispensing kit to the control board and attach the new lid.

We know ice and water are essential to your business and we strive to provide what your business needs.

Now, more than ever, we remain dedicated to bringing you the most sanitary solutions.

This ice and water dispenser from Follett Ice is capable of producing up to 54.4kg of ice per day.

Suitable for any busy commercial bar or restaurant.

The dispenser also features a 6.8kg storage bin for immediate access to the ice, saving you time during busy periods.

Stylish as well as efficient, with a sleek and strikingly modern design.

The dispenser is a very attractive and futuristic piece of equipment for your bar or front of house areas.

The stainless steel is the main component in providing the contemporary style.

A minimalistic front, with two buttons for ice or water, also enhances this further.

The stainless steel construction also makes the dispenser incredibly robust and durable.

Stylish enabling it to stand up to the knocks and blows that can be so common in a busy commercial setting.

The sanitary touch dispensing buttons minimise cross-contamination by eliminating scooping of ice.

Agion antimicrobial treatment of the dispenser’s critical components inhibits bacteria and biofilm growth on the treated surface.

The dispenser is also extremely energy efficient, with the lowest energy and water consumption of similar sized ice makers.

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The 15 Series countertop ice and water dispenser produces up to 125 lbs of consumer-preferred Chewblet® ice per day, while holding 15 lbs of ice in storage, ideal for work groups up to 75 people.

An optional base stand allows the countertop model to be converted to a freestanding unit.

Other key features include sanitary, capacitive touch dispensing, a unique drainless design that refreezes melt water from the storage hopper, allowing this model to be installed virtually anywhere there is water and electricity available.

Now available with refreshing, sparkling water as an option!